Order Instructions & FAQs

Ordering

How do I place an order?

Please select your number. Once you are at checkout, please leave a quick note to us with your house number request. Make sure to double check the numbers so they are correct when they arrive to you!

Please send us a message containing the following order identifiers so we can service your request in a more efficient & timely manner.

Your custom personalized product is handmade at the time of purchase, so please allow 7-10 days production time for your order to make and ship out.

Size of numbers for plaque will be adjusted to compliment the sign/plaque size. For example: If your address numbers up to 4 numbers, your numbers will measure approximately 3″ to 4″ each. Your numbers will be scaled to size according to how many numbers. Please feel free to message us with questions or if you would like to request specific number sizes.

We have a separate listing for larger sizes to fit up to 5 numbers.

How long will it take to get my package?

Your custom personalized product is handmade at the time of purchase, so please allow 5-7 days production time for your order to make and ship out. After completion, we use USPS, FedEx, or UPS. At any time, you can track your package to find out exactly where it is.

Do you ship internationally?

Please bear in mind that international shipping is quite costly. We will do a rate comparison to see what carrier is the lowest for your package. These are delivery options: DHL Express Worldwide, FedEx International Economy, UPS Worldwide Expedited, and USPS First Class Package International Service.

As the customer, you are responsible for duties and taxes, Customs Fees, Duties/Tariffs, Taxes, International Transaction Number (ITN), and Harmonized Codes.

Payment

What payment methods are accepted?

We accept PayPal payments online, across devices, worldwide.

Returns

How can I return a product?

I am here to help you in anything and make this a great shopping experience. If you are not completely satisfied just let me know and we will work things out.

Due to the nature of the custom signs sold in my workshop such as House Signs, Wall Signs, etc., there may not be an exchange or return. You may ask for a refund only if you have not received any from us. The deadline for receiving full refunds at any item, even without email confirmation, is 7 days after purchase. You must notify munpi.com/ within 14 days of receipt.

If the item contains personal custom configuration, inscription, or design on these products, we are not required to accept returns or exchanges unless the products are damaged or defective upon arrival. If there is a misspelling or error in the configuration, inscription, or design due to a mistake by munpi.com/, you are eligible for return or exchange. All product packaging (such as boxes) must be returned with the item.